For roofing and HVAC owners
Work the roof, not the phone.
This trade does not get a steady phone. It gets a quiet week and then a morning where the whole neighbourhood calls at once, and a no heat call in January that goes to whoever can come today. We build the agent that answers all of it on your own number, asks the questions that decide whether it is worth a truck, books it, and writes it down. Then we run it.
Leave your number and the AI calls you back, usually within a minute. The first thing you hear from us is the product itself.
Call and tell it you run a roofing company and the phone has not stopped since the hail. Listen to how it books you in.
Your number stays yours. Nothing is ported.
It hailed last night, the phone has not stopped since six, and every crew you have is already on a roof.
- Answers
- On the first ring, day, night and weekends
- Your number
- Stays yours. Nothing is ported
- Every call
- Recorded, transcribed, written into your records
- When it cannot
- It hands the call to a person, by the rule you set
Today, and instead
The calls you are not taking.
These go to voicemail on an ordinary week. Not a log of one day: the kinds of call this trade loses.
The morning after a storm, when everybody on the street calls the same six roofers.
A no heat call in January, from somebody who will take whoever can come today.
A job that needs three questions asked before it is worth sending a truck.
A maintenance customer calling back in the middle of an install day.
A caller who already left a voicemail and is now dialling the next name on the list.
What the missed ones cost
Move the bars to your week.
Two of these are yours and the third is the assumption, which you set yourself. Nothing is sent anywhere while you use it.
Work walking out, per month
$41,256
That is about 4 jobs a month you never hear about, at the numbers you set.
Hear it handle this. Leave your number and the AI calls you back, usually within a minute. Tell it these figures and listen to what it asks.
Missed calls a week, times four and a third weeks, times your share that would have booked, times what a booking is worth.
What changes
Three things stop happening.
Not a feature list. These are the three ways a phone costs a service business money, and what replaces each one.
Every call answered, including the ones after six
Nights, weekends, and the twenty minutes your hands are full. The caller gets an answer rather than a beep, and is told they are speaking to software before anything is asked.
Jobs booked while you are working
It checks the calendar you already keep, puts the visit in it, and sends the caller a confirmation. You find out by text, not by calling anybody back.
Nothing left to somebody's memory
Every call is recorded, transcribed, and written into the system you already use. A dropped detail becomes a search rather than an argument.
How it works
You hand over the phone, not a project.
Built and run for you. The part you do is the first conversation.
You tell us how the phone works today
One call. Who rings, what they want, what your team does with it now, and what keeps getting dropped.
We build it and wire it in
On your existing number and carrier, with no port and no new hardware. It connects to the calendar and the records you already keep.
We run it and you read it
Every call is recorded and transcribed. When a call goes badly you say so, and changing the rule is our job rather than another thing on your list.
After the phone
The phone is the first thing we automate, and the one you feel first. It is not the last one we do.
- Quotes that went out and then went quiet, chased on the schedule you set.
- Appointment reminders, and a second attempt at the people who do not show.
- A review request that goes out when the job is finished rather than a week later.
- The record written into the system you already use, so nobody types it twice.
- Invoices past due, followed up without anybody having to decide to do it.
Same arrangement as the phone. We build the workflow, we run it, and when a rule is wrong you say so and changing it is our job.
One call, printed
A call the morning after the hail.
Twenty of these arrive in a day and you are on a roof for most of it. Here is one of them answered.
Caller
We took a beating last night. There are shingles all over the yard and I think the roof is open.
The AI
I am sorry, that is a rough morning. I can get an inspection booked. Can I take your name and the property address?
Caller
Dan Whitaker, 2210 Fairbrook Lane.
The AI
Thank you Dan. Is there water getting inside, or is the damage on the outside so far?
Caller
Nothing inside yet. Do you deal with the insurance side of this?
The AI
The crew does, and I am not the right one to talk you through a claim. I am writing down that it is storm damage with a possible claim so the estimator brings the paperwork. Wednesday at nine, or Thursday at eleven?
Caller
Wednesday.
The AI
Booked for Wednesday at nine. You will have a text in a moment with the name of the person coming.
One inspection booked, storm and claim already noted, before the truck moved.
The line below rings the same agent, and it will do this with you. Hear it yourself.
Before and after
The first month, at three sizes of this trade.
What the first month looks like when the phone stops being the bottleneck: the week it goes live, the week the follow-ups start, and the week the list gets called back.
Owner and one crew, 90 calls a month
37 of 90 calls a month went unanswered
Live on a Tuesday, on the number already on the truck.
Quotes that had gone quiet chased on a schedule.
Last winter's service list called back.
- First month
- +6 jobs, about $57,000
- Still went to a person
- One caller wanted the owner himself and got him.
Four crews, 260 calls a month
88 of 260 calls a month went unanswered
Live Tuesday, storm week, 40 calls in two days.
Emergency rule rewritten after a call the owner did not like.
Quote follow-ups and reminders running on their own.
- First month
- +9 jobs, about $86,000
- Still went to a person
- Insurance claims still went to the estimator.
Twelve crews, two cities, 700 calls a month
203 of 700 calls a month went unanswered
Live on one city first, then both.
Maintenance list called back across both cities.
Dispatch notes written into the system the crews already read.
- First month
- +17 jobs, about $162,000
- Still went to a person
- Two commercial callers asked for a person and got one.
Three things move the month, not one: every call answered, quotes and treatment followed up, and the list you already have called back. Money is that trade's published average booking times the bookings added. These are models built from published figures rather than one client we could name, at three sizes so you can find your own.
Try it before anything else
Call the AI that would sit in your business.
The number below rings the same agent we set up for clients, running in demo mode. It is not a recording and it is not one of us. It answers, asks what the job is, and books. Tell it what your week looks like and listen to how it handles you.
What to listen for
How fast it picks up, and whether it sounds like a person taking your call.
What it asks before it books anything, and whether those are the questions you would ask.
What it does when you say something it was not expecting.
Nobody calls you back because of this. The line is for listening, and it says so when it answers.
Questions
Fair questions
Three that come up in this trade and nowhere else. The general set is on the main page.
The rules you set run at the same speed on the fortieth call as on the first, because they are the same rules and nobody has to be free to apply them. Nothing goes to voicemail because the office is already on another call.
That is most of the value here. You write the questions that decide whether a job is worth a truck roll, and the agent asks all of them on every call, in the same order, and writes down what it heard.
It writes into the system your team already reads rather than adding one for them to check. Where a system has an API or a webhook we connect to it, and where it does not, you hear that from us on the first call rather than after an invoice.
The other twelve, about cost, control and what happens when it cannot handle a call, are on the main page.
30 days
30 days to change your mind.
If you want it gone in the first 30 days, we refund the month. There is nothing to prove and no form to fill in.
- The monthly fee comes back in full.
- The setup fee covers work already done and stays with us. We would rather say that here than at refund time.
- You keep the recordings and the transcripts of every call it took.
Start here
Tell us what a storm morning costs you.
Leave a number and the agent calls it back. If you would rather write first, say so and one of us replies.
Our agent calls you back
Our agent calls you back, usually within a minute. Sent this late in the evening? It calls in the morning, your time.
Thirty minutes with one of us
Free, and no slides. How work reaches you today, and what keeps getting dropped. A person also writes within one business day.
A scope with a date and a price
Both named before any work starts, and the number you answer on today is the one it answers on.