For dental practices
Your schedule fills itself.
A practice loses the new patient it never speaks to, and nobody on the team ever finds out it happened. We build the agent that picks up on your own number, asks what a new patient appointment needs, books it in the schedule you already keep, and writes the call down. Then we run it.
Leave your number and the AI calls you back, usually within a minute. The first thing you hear from us is the product itself.
Call and tell it you run a dental practice and the front desk is turning a room over. Listen to how it books you in.
Your number stays yours. Nothing is ported.
The front desk is turning a room over with the phone on its fourth ring, and the person who could answer it is holding a suction tip.
- Answers
- On the first ring, day, night and weekends
- Your number
- Stays yours. Nothing is ported
- Every call
- Recorded, transcribed, written into your records
- When it cannot
- It hands the call to a person, by the rule you set
Today, and instead
The calls you are not taking.
These go to voicemail on an ordinary week. Not a log of one day: the kinds of call this trade loses.
A new patient who found you on a map and is working down a list of three practices.
A cracked tooth at seven on a Friday, met by a message that says to call back Monday.
A cancellation that nobody hears about until the chair is already empty.
A patient you have not seen in two years, calling to come back.
The caller who wants to know what a visit involves before they will book one.
What the missed ones cost
Move the bars to your week.
Two of these are yours and the third is the assumption, which you set yourself. Nothing is sent anywhere while you use it.
Work walking out, per month
$7,361
That is about 9 appointments a month you never hear about, at the numbers you set.
Hear it handle this. Leave your number and the AI calls you back, usually within a minute. Tell it these figures and listen to what it asks.
Missed calls a week, times four and a third weeks, times your share that would have booked, times what a booking is worth.
What changes
Three things stop happening.
Not a feature list. These are the three ways a phone costs a service business money, and what replaces each one.
Every call answered, including the ones after six
Nights, weekends, and the twenty minutes your hands are full. The caller gets an answer rather than a beep, and is told they are speaking to software before anything is asked.
Appointments booked while you are working
It checks the calendar you already keep, puts the visit in it, and sends the caller a confirmation. You find out by text, not by calling anybody back.
Nothing left to somebody's memory
Every call is recorded, transcribed, and written into the system you already use. A dropped detail becomes a search rather than an argument.
How it works
You hand over the phone, not a project.
Built and run for you. The part you do is the first conversation.
You tell us how the phone works today
One call. Who rings, what they want, what your team does with it now, and what keeps getting dropped.
We build it and wire it in
On your existing number and carrier, with no port and no new hardware. It connects to the calendar and the records you already keep.
We run it and you read it
Every call is recorded and transcribed. When a call goes badly you say so, and changing the rule is our job rather than another thing on your list.
After the phone
The phone is the first thing we automate, and the one you feel first. It is not the last one we do.
- Quotes that went out and then went quiet, chased on the schedule you set.
- Appointment reminders, and a second attempt at the people who do not show.
- A review request that goes out when the job is finished rather than a week later.
- The record written into the system you already use, so nobody types it twice.
- Invoices past due, followed up without anybody having to decide to do it.
Same arrangement as the phone. We build the workflow, we run it, and when a rule is wrong you say so and changing it is our job.
One call, printed
A call while the front desk is turning a room over.
New patients ring once. Here is one of them answered on the first ring.
Caller
Hi, I chipped a tooth on the weekend and I have never been in before. Are you taking new patients?
The AI
We are, and a chip is something we would want to see soon. Can I take your name and a number to reach you on?
Caller
Priya Raman, and this number is fine.
The AI
Thank you Priya. Is it painful, or is it mainly the edge that is sharp?
Caller
Mainly sharp. Do you take my insurance? I have got Delta.
The AI
Yes, we take Delta. What your plan covers and what it will cost I cannot tell you, so the front desk checks that against your policy before you come in. There is a new patient slot Thursday at two, or Friday at ten.
Caller
Thursday works.
The AI
Thursday at two. You will get a text with the forms so you are not filling them in at the door.
A new patient booked at eight in the evening, and the insurance question answered rather than parked.
The line below rings the same agent, and it will do this with you. Hear it yourself.
Before and after
The first month, at three sizes of practice.
What the first month looks like when the phone stops being the bottleneck: the week it goes live, the week the follow-ups start, and the week the list gets called back.
Single chair practice, 150 calls a month
57 of 150 calls a month went unanswered
Live on a Tuesday. Four new patients booked that week.
The recall list called back for the first time in a year.
Follow-up on unaccepted treatment switched on.
- First month
- +14 appointments, about $11,900
- Still went to a person
- One caller asked what her plan covers and got the front desk.
Two locations, eleven people, 400 calls a month
124 of 400 calls a month went unanswered
Live Tuesday morning on both numbers.
Recall list called back, 300 patients in three days.
Reminders and unaccepted treatment follow-ups running.
- First month
- +26 appointments, about $22,100
- Still went to a person
- Two callers asked for a person and both got one.
Group, five locations, 1,200 calls a month
324 of 1,200 calls a month went unanswered
Live on one location first, then all five in nine days.
Recall list called back across the group.
No-show recovery running on every location.
- First month
- +58 appointments, about $49,300
- Still went to a person
- Insurance and billing still go to the front desk.
Three things move the month, not one: every call answered, quotes and treatment followed up, and the list you already have called back. Money is that trade's published average booking times the bookings added. These are models built from published figures rather than one client we could name, at three sizes so you can find your own.
Try it before anything else
Call the AI that would sit in your business.
The number below rings the same agent we set up for clients, running in demo mode. It is not a recording and it is not one of us. It answers, asks what the job is, and books. Tell it what your week looks like and listen to how it handles you.
What to listen for
How fast it picks up, and whether it sounds like a person taking your call.
What it asks before it books anything, and whether those are the questions you would ask.
What it does when you say something it was not expecting.
Nobody calls you back because of this. The line is for listening, and it says so when it answers.
Questions
Fair questions
Three that come up in this trade and nowhere else. The general set is on the main page.
It books. It reads the schedule you already keep and puts the visit in a slot you allow for it. Taking a message is what it does only where you told it to, and it writes that down too.
Whatever rule you write. The common one: the agent asks the two or three questions you would ask, puts the caller through to the person on call, and records the call either way, so nothing rests on somebody remembering it.
An answering service hands you a message to act on. This one finishes the call: the visit is in the schedule and the record is written before the caller hangs up, at two in the morning as readily as at two in the afternoon.
The other twelve, about cost, control and what happens when it cannot handle a call, are on the main page.
30 days
30 days to change your mind.
If you want it gone in the first 30 days, we refund the month. There is nothing to prove and no form to fill in.
- The monthly fee comes back in full.
- The setup fee covers work already done and stays with us. We would rather say that here than at refund time.
- You keep the recordings and the transcripts of every call it took.
Start here
Tell us what your front desk misses.
Leave a number and the agent calls it back. If you would rather write first, say so and one of us replies.
Our agent calls you back
Our agent calls you back, usually within a minute. Sent this late in the evening? It calls in the morning, your time.
Thirty minutes with one of us
Free, and no slides. How work reaches you today, and what keeps getting dropped. A person also writes within one business day.
A scope with a date and a price
Both named before any work starts, and the number you answer on today is the one it answers on.